ATECH MSP Blog

Service businesses, which provide intangible services rather than physical products, often require specific software to manage their operations efficiently and enhance customer service. Some of the most important software for service businesses include:

Microsoft developed their Teams platform to help people collaborate better. Remote collaboration has been on the uptick for several years, but the COVID-19 pandemic made it a regular feature in business processes. Recently, Microsoft has added a few improvements to the platform to help enhance its utility even further.

In recent years, educational institutions have widely adopted the regular use of laptops in the classroom, and with budgets being a pressing concern for many of these institutions, the cost-sensitive nature of Chromebooks make them an excellent option… at least, that would be the assumption. However, this is not the case in the slightest, as the software that powers these devices regularly reaches its end of life, despite the hardware being perfectly capable of more.

Technology has the power to hold businesses back when it’s not implemented correctly, but it also presents an opportunity to overcome challenges facing modern businesses. There are several interesting technologies that might seem strange at first for business purposes, but we suspect that they could bring significant value to the table for workers, customers, and your organization. Let’s look at these three technologies and how they might make significant contributions to your business’ continued success.

It can be challenging to manage all of your business’ data, especially when you have a heavy reliance on physical paper documents rather than using a digital document management solution. Here are the steps involved in implementing one and how it can benefit your organization.

IT professionals have all but proclaimed the tape backup system, which dominated the data backup space for decades, to be all but dead. This declaration may have been premature however. Over the past several years, there has been a resurgence in companies that use tape backup. This week, we will go into why businesses are willingly utilizing what can only be described as an antiquated technology for their system redundancy. 

Any business that utilizes technology is sure to accumulate wasted materials over time, whether it’s a drawer full of old chargers or a room full of old, outdated workstations. To make sure that they don’t land themselves in a landfill, you should make a conscious effort to recycle and reuse your old technology in some way. Here are some options to consider.

Let’s talk a little bit about deepfakes. If you aren’t aware of this technology, deepfakes are essentially synthetic media. Typically they come in the form of videos or images that use artificial intelligence (AI) to replace a person’s likeness with another’s. With deepfake technology, people can convince an audience that a person said something they didn’t say. This deliberate digital subterfuge can bring with it a whole lot of problems. This week we will outline a few of them.

Small businesses create a lot of waste. Fortunately, many are taking responsible steps to ensure that their old technology doesn't end up in landfills. Let’s explore what small businesses do with their technology once it's thrown away and how they contribute to a more sustainable future.

Businesses can harness the power of technology to streamline various aspects of their operations, including their sales processes. Let's explore several ways in which businesses can leverage technology to empower their sales teams and achieve greater efficiency.

Despite its undeniable value, data is incredibly fragile. The loss of critical information can spell disaster for a company, making data backup a paramount concern. In this article, we'll explore why data backup is so important for businesses and why it should be at the forefront of every organization's IT strategy.

Many individuals were skeptical about foldable phones when they were first introduced, all thanks to higher prices and stories about how fragile they are. That said, those who have stuck with the concept have contributed to the excitement and built it up to be a legitimate option that actually makes sense.

With the latest version of Windows, Windows 11, users can leverage all manner of great productivity-boosting features to take full advantage of the new technology at their fingertips. Let’s look at some of the features that users of Windows 11 can use to make better use of their time with the operating system.

In recent years, the Internet of Things (IoT) has emerged as a game-changer across various industries. One way that businesses can utilize these technologies is to understand how their businesses use their utilities as well as automate the control of some of them to cut costs and utilize these resources more efficiently. Let’s look at how businesses are using IoT tools to stabilize utility costs. 

In business, organizations that are able to automate processes have a leg up on organizations that rely on humans to do everything. Not only does it cost a lot less to run a business that has automated processes, it also helps improve organizational focus and efficiency by streamlining processes and removing the moving parts that can sometimes hinder operational progress. That’s not to say that there aren’t some places that a business can greatly benefit from a human touch. Let’s take a look at both sides of the argument.

Without hardware, where would your business be right now? You can’t run your mission-critical applications and software without devices to host them on. You need to do all you can to ensure it stays in a proper state, but there will always eventually come a time when you cannot sustain it any longer and need to upgrade.

Here’s what you need to know about your hardware refresh cycle, including what it is, what you can do with one, and how to plan it out.

Managing your technology infrastructure can be challenging, but virtualized computing presents an opportunity for you to make considerable changes and progress to a more efficient way of doing so. With the right technology and the right solutions, you can break through barriers previously in place and do some remarkable things with virtualized technology.

If you recently set up a new Internet service account with your provider, they may have hooked you up with a two-in-one modem and router device. Is this modem/router combo the appropriate device for your business, though? The answer is no, for many reasons.

The modern business creates and deals with a lot of data, and has for some time. For most of that time, this data has just been ignored, but recent developments in analytics and business intelligence has made this data extremely valuable. In order for your analysts to make accurate determinations they’ll need access to a wide variety of data from a myriad of sources. This is where data warehousing comes in.

The word “bandwidth” is thrown around a lot in business technology, but what does it really mean? Today, we wanted to cover some of the frequently asked questions business owners have about network bandwidth and what it specifically means for business technology infrastructures and data management as a whole.