ATECH MSP Blog

Having tools that help enhance your ability to support your customers is rarer than you may expect. One of the best tools a lot of businesses employ is Customer Relationship Management (CRM). The CRM system can transform how a business operates, but to make the most of it, you’ll need to employ some strategies. 

Your business’ productivity software is one of the more important decisions you’ll make, and while there are many options, they won’t all be the best solution. Small business owners have to carefully consider price, scope, and integration, among other factors. Today, we’re looking at six aspects of productivity software your business should think about before committing to a solution.

Cloud computing, particularly Software-as-a-Service (SaaS), has become an essential tool for businesses of all sizes. Hosted software offers numerous benefits like anytime-anywhere access, scalability, and hassle-free management of hardware by the provider. In today’s post, we’ll share a few practical tips for working with cloud computing more effectively.

If you’ve spent any time online, you’ve likely encountered ads popping up while you’re trying to read articles, watch videos, or scroll through social media. While some ads can be helpful, many people find them disruptive or invasive, which is why ad blockers have become popular.  Have you ever wondered how exactly ad blockers work? Let’s break it down.

Professional services include a lot of the “experts” people depend on. Today’s professional services firms rely heavily on technology to enhance efficiency, client service, and overall operations. This month, we thought we’d go through four technologies professional services firms depend on. Let’s get into it.

Making decisions is a big part of running a business, but relying solely on gut feelings can sometimes backfire. Back-end analysis allows business owners to gain insights they might not have considered. This can lead to more money through better sales, customer relationships, and efficiency. In today’s blog, we’ll discuss how AI enhances business intelligence.

Everyone should soon have access to a very handy feature in Google Sheets that helps close the gap between Sheets and its rival software, Microsoft Excel.

This feature? Simple table conversions, complete with advanced organization features.

Keeping track of your organization’s technology can actually be more difficult than you may think. First of all, most businesses aren’t that worried about their technology as long as it works as designed. Secondly, technology tends to move in and out of an organization pretty fast. In this month’s newsletter, we are going to go into some steps you need to take to get a handle on your technology inventory.

Sometimes, in business, you will hear about the opportunity cost of a decision. You may not be familiar with this concept that involves the investments you make in your organization's technology. In today’s article, we will discuss the opportunity cost of technology and why that cost may not be one you should be unwilling to take on. 

Software plays a crucial role in every business, regardless of its nature. Whether you rely on a CRM system, a point-of-sale solution, or more intricate software profiles, understanding key aspects of modern software is essential for maximizing its potential. Here are three vital insights into modern software.

Remote workers face a significant challenge in ensuring data security. While safeguarding data stored within the company's internal network is feasible, protecting data accessed by employees outside the office presents different obstacles. How can businesses protect sensitive resources from unauthorized access?

When you download a program or application to your computer, you must install it through its operating system. The same is true for your Android smartphone, but the file names are a bit different, and the process is a little more convoluted… and for good reason. Today, we want to walk you through how APK files work and why it might not be a good idea to install them on your device in the traditional sense.

Maintaining positive customer relationships is an extremely important consideration for every business. One of the best tools any business can use is the customer relationship management (CRM) platform. While most CRMs have similar features, some come with more advancements; and higher costs. Today, we will get into what type of CRM you should consider for each level of business.

While various solutions support organizations in their interactions with both employees and customers, three pivotal solutions have become indispensable for today’s businesses. Let's explore these three key solutions.

The end of the year is always a great time to look back on the past and look forward to the future and what it might look like. One way you can do this is by looking to cut out some of the clutter within your organization’s network by examining how often your applications are used and which services you are subscribed to.

Service businesses, which provide intangible services rather than physical products, often require specific software to manage their operations efficiently and enhance customer service. Some of the most important software for service businesses include:

Microsoft developed their Teams platform to help people collaborate better. Remote collaboration has been on the uptick for several years, but the COVID-19 pandemic made it a regular feature in business processes. Recently, Microsoft has added a few improvements to the platform to help enhance its utility even further.

Scaling your business' technology infrastructure is crucial for sustainable growth. With the right strategies and tools in place, you can effectively optimize your operations and enhance productivity. Let’s delve into key approaches and considerations when it comes to scaling your business' technology.

We know you don’t need to be reminded that the administrative part of your job is one of the more unpleasant bits, at least one of the more boring parts of your work. One task that is particularly dull is creating different folders for all your employees, projects, and organizational needs. Microsoft Excel, however, makes it much easier to handle this mundane task—and you’ll feel like a pro for using it in this way.

With the latest version of Windows, Windows 11, users can leverage all manner of great productivity-boosting features to take full advantage of the new technology at their fingertips. Let’s look at some of the features that users of Windows 11 can use to make better use of their time with the operating system.