Instant messaging can solve a lot of problems for small businesses, and it can make for a much more dynamic work environment compared to the passive one created by sending endless emails. However, this is only true if you are using instant messaging correctly. How does one go about doing that?

With many people choosing to work remotely, and businesses more or less embracing the idea of employing mobile teams, the tools and strategies needed to keep your business’ data and infrastructure safe could be new to your business, but for the most part many of them are actions that any organization looking to secure their IT would take. Let’s take a look at some of the strategies used to secure remote endpoints.

Business communications, which is the succinct way to say the sharing of information between people both internal and external to a company, is a key player in that company’s success. Here, we’ll analyze the different types of communication that a business could leverage, and the solutions that best enable them.

For much of the past decade, data privacy has been a big issue. Ever since information was unveiled on how major tech companies (and other companies) use the information gleaned from their users, there has been a cross-section of people who have started to fight back against it. Unfortunately for Americans, this hasn’t resulted in an overarching data privacy law that protects people and their personal data. This month, we’ll take a look at the data privacy environment and discuss why there haven’t been any moves by U.S. lawmakers to protect data privacy.

Customer Relationship Management (CRM) software is an especially useful solution for any business to utilize, as long as they do so with a strategy in mind. Let’s go over why this strategy is so important, and how it should be shaped.