ATECH MSP Blog

It is certainly important that you update your software and hardware with the latest patches and updates, but it is also important to keep in mind that while these patches and updates resolve certain issues, these updates can also create problems of their own. An upcoming update to Google Workspace is the perfect example of this.

Imagine going to log into one of your devices only to find that it has been completely wiped of any files located on it. Furthermore, imagine trying to log into your online account to manage the settings of said device, only to find that the password you know is correct is being identified as incorrect. This is the experience that many users of Western Digital’s My Book NAS device are currently going through, and it’s suspected that it is all because of an unpatched vulnerability.

When you purchase new technology for your organization, the decision is not always clear-cut. One decision that can be difficult is whether to implement hard disk drives (HDD) or solid state drives (SSD) for your desktops or other technology solutions. To help you make the best and most educated decision possible, we’re here to explain the differences and help you make the best choice.

If your business wants to improve operations, one way it can do so is with an in-depth knowledge base that encompasses its policies and procedures for anyone who might work for you or take advantage of your services. Businesses that are well-documented have a much easier time when it comes to onboarding new talent, and with a thorough enough knowledge base, customers and vendors will have an easier time working with you, too. Today we are discussing the different types of knowledge base systems and why they might be a good fit for your business model.

What does your email inbox look like? Do you keep it clean for the most part, or do you let it get out of control because of how many email lists you find yourself on? If you find that you have a lot of trouble with managing your email inbox, well, read on. You’ll find some tips for how you can effectively manage and potentially even clean up your inbox!

Technology management is a pain point for businesses, particularly smaller ones that might not have the vast amount of resources as larger organizations or enterprises. That being said, small businesses have a secret weapon that allows them to compete with larger businesses, and it comes in the form of managed IT services. What is a managed service provider, and how does working with one dramatically change the dynamic of your business’ operations?

With the addition of end-to-end encryption to Google’s Android Messages application, we have a perfect opportunity to discuss the concept of encryption and why it is so important. Let’s dive right in, shall we?

The concept of dark mode has saturated the technological ecosystem and consciousness and is being incorporated by software and hardware vendors alike. Although embraced by vendors and users as a needed feature, the question remains, is there a benefit to dark mode?

Often smartphones are a double-edged sword for businesses: on one hand, they are a great money saver if an employee is willing to use their own for business purposes, but this does leave your business vulnerable in a few ways. Fortunately, if the benefits are something you can't function without, the vulnerabilities are simple enough to shore up with something called mobile device management.

Over the week of June 14, a lot of applications and websites experienced outages, creating problems for many companies until it was resolved. Not only did these outages create business continuity issues, they’ve also exposed just how vulnerable the Internet is to these kinds of issues. Let’s take a look at what happened.

Network security isn’t just for large, high-profile enterprises; even small businesses need to take it seriously. All businesses have something of value to hackers, and if you don’t believe this is the case for your organization, think again. All data is valuable to hackers, and you need to do everything in your power to protect it—especially against threats like Agent Tesla, the latest version of phishing malware designed to steal your data.

The small business has been really hit hard recently and has been doing some hand wringing about their future IT investments. One of the major considerations is: do you keep your computing resources onsite or do you look to the cloud? Today, we will take a look at this very question.

A recent surge of high-profile ransomware attacks strikes again with an assault on the world’s largest meat processor and distributor, JBS S.A. The cyberattack was so disruptive that the company was forced to suspend operations in both North America and Australia, leading to a considerable impact on the supply chain. Let’s take a deeper dive into what lessons can be learned from this situation.

We are consistently adamant that businesses have a comprehensive data backup strategy to help secure its operational continuity. The threat environment in which we find ourselves at the present time only reinforces the importance of such a backup strategy. This month we thought we’d take a few minutes to review what makes a business’ backup platform comprehensive. 

It’s no secret that software often does not work as intended. Developers frequently discover bugs and patch them out. The same can be said for security vulnerabilities. Despite the importance of these updates, small businesses often fail to implement these patches and updates in a timely manner, a practice which can lead to more problems down the road.

Technology adoption can be a major issue for many businesses, mostly due to the variable costs of adding new technologies to a business’ cache of technology tools. For smaller businesses, adding new technologies that will allow them to compete with larger businesses can be even more difficult. Let’s take a look at the adoption gap between larger businesses and smaller businesses and why they are having a hard time closing it. 

The situation surrounding the hack against Colonial Pipeline has only become more complex as new information has come to light, each new discovery providing more insights and potentially actionable takeaways. Let’s examine some of the biggest developments surrounding the attack, and what they will likely mean for overall cybersecurity from this point forward.

When you started your business, you had a specific goal in mind. You wanted to prove something, to create something worth sharing with the world. We all have goals and aspirations, but it’s not always clear what the best path toward those goals is. Using a simple framework, you can maximize your odds of success and set great goals that you are much more likely to achieve long-term.

Many organizations are pushing for two-factor authentication, and it is easy to see why. The benefits are so great and the risks so devastating (and unnecessary) that there is no good reason to not implement two-factor authentication. Let’s discuss what two-factor authentication is, why it matters, and how you can set it up for your Microsoft, Google, and Apple accounts.

Mobile technology has permeated the workplace in countless ways. Many businesses will provide company-owned devices, be they laptops or smartphones, to employees so they can get work done while out of the office. This brings several opportunities for productivity into focus, but it also highlights some of the many risks associated with mobile devices.