ATECH MSP Blog

One of the most difficult things to do in business is to imagine a scenario in which someone you trust puts your organization at risk. We focus so much on the external threats that the internal ones often go unnoticed. How can you make sure that your organization does not fall victim to the several different types of insider threats out there? Let’s take a look.

You’d think that cybercriminals would use ransomware to target high-profile businesses with loads of money to extort, but this is not always the case. Even a small business can fall victim to these particularly devastating threats. Ransomware, just like other threats out there, has continued to evolve and adjust its approaches based on the current cybersecurity climate, so what are some of the latest developments in ransomware?

With Windows 11 releasing sometime this year, most users are looking to upgrade to hardware that actually supports it, but today we are instead focusing on upgrading away from one of the more controversial of Microsoft’s recent operating systems, Windows 8.1. With its end-of-life date creeping up in January 2023, it’s never too early to start thinking about how your company will move away from this operating system toward a supported one.

Turnover happens in the business world. It’s just a matter of when and how often it happens, as well as how your organization responds to it. If your company fails to address certain parts of the turnover process, it could have negative consequences that must be addressed. We’ve put together three ways that you can be sure former employees do not cause you trouble when they leave, particularly in regards to staffing and cybersecurity.

Technology has always been ingrained in the operations of businesses to an extent, but it was only recently (in the grand scheme of things) that standard business technology such as desktops, server units, and other computing hardware really started to take off. That said, it’s now a staple, so your organization should be making informed decisions regarding any new hardware that you implement.

With so many changes in the office environment over the past several decades, it’s no wonder that some of the staples from way back when are no longer crucial to the success of any organization. Technology has driven many conventions of the old office environment into extinction, rendering them obsolete and, in some cases, pretty much pointless to keep around. Here are just a few ways that technology has replaced some of these conventions.

Some keyboard shortcuts work within applications, but there are others that work all throughout the Windows operating system. To help you be as productive as possible throughout the workday, let’s go over some of the most common keyboard shortcuts that work not only within your applications, but whenever you are just navigating your operating system. If you use these effectively, you can dramatically improve your productivity and look like a Windows master!

Technology support is a necessity for a business that wants to stay operational. To this end, a quality help desk is vital. Unfortunately, not all help desks have the same level of quality and knowledge on how to best support your business. We’ve put together a list of traits that you should look for when it comes to finding the best help desk support for your business.

Those born in the 80s (as well as some others) will likely recognize
“Up-Up-Down-Down-Left-Right-Left-Right-B-A-Select-Start” as the Konami Code, a famous cheat code that first appeared in 1986. Since then, the Konami Code has spread, now being featured in software titles and websites. Let’s consider the origins of the Konami Code, and how it has been featured in the zeitgeist.

Businesses are always trying to be as productive as possible, but the truth of the matter is that productivity is not a constant state of getting things done. It is perfectly natural to have ups and downs throughout the week that ultimately contribute to any progress made on tasks. The question then becomes one of how can you make progress toward goals for the workday. Here are four tips that might help you get more done throughout your day-to-day duties.

For many small businesses, the Point of Sale (POS) system is the main workstation. As a result, many of your business’ core processes run through it. If you aren’t taking advantage of some of the built-in features that most POS systems can provide, you may be leaving dollars on the table. 

To be adept at a task is to say that the one doing the task is a professional, or someone with substantial knowledge that can be used to effectively complete the task. Cybersecurity is one such area where having a considerable amount of knowledge is of particular importance to help navigate the complex environment surrounding it. How can your organization achieve this level of mindfulness and expertise?

There is a misconception going around that the absolute only way you can possibly take care of your organization’s technology is to hire dedicated professionals to monitor and maintain every aspect of it. There is considerable benefit to doing this, we won’t lie, but there is value in applying specific mantras from everyday life to your IT infrastructure. With these small, common-sense practices, you might see some long-term success in IT management even without professionals at the helm.

The Kaseya ransomware attack targeting VSA servers for approximately 1,500 organizations was another notable attack in a recent string of high-profile ransomware attacks, and while most organizations did what most security professionals recommend and did not pay the ransom, others did not listen. Now those who did pay the ransom are having trouble decrypting their data, and REvil is nowhere to be found to help them in this effort.

Ransomware is bad stuff, and it’s only gotten worse with its recent resurgence that aligned with the COVID-19 pandemic. Phishing attacks and other means by which ransomware is commonly spread have used the current atmosphere as a springboard. This makes it even more critical that these kinds of behaviors and attempts can be spotted and stopped.

Access control can be a touchy subject for some employees, especially for those who might feel they can do their jobs more effectively if they were to be given access to certain files or sensitive information. That said, in the interest of network security and data protection, it is your responsibility to consider who amongst your staff has access to certain information and why.

Technology is often a source of struggle for small businesses, usually for one of two reasons. Either the strong IT leadership needed isn’t there, or there aren’t enough resources to support the level of IT management and maintenance that businesses need. Of course, there are other mistakes that can easily be made when it comes to a business’ technology management.

In a world of “as a service” business models, where services are distributed by month or by billing cycle, users are not necessarily buying things outright to replace them at a later date. The issue with this Software as a Service (SaaS) model is that too many of these solutions implemented all at once can create a messy web of software that needs to be managed. How can you make sure that you are getting the most out of your solutions without driving yourself up the wall?

The cloud is a popular choice for businesses that need access to tools to sustain operations, but there is an innate flaw that comes from hosting anything in an online environment: security. Do not pretend that security is not an issue for your cloud-based resources—failing to acknowledge the importance of security could be a fatal mistake for organizations that leverage cloud-based technology resources.

With more companies opting to get involved with the “as a service” market, it’s no surprise that Microsoft, one of the world’s leading software companies, went this route with the Microsoft 365 cloud-service offering. Microsoft has been aiming to take their strategy even further with Windows 365, a way for organizations to opt into virtual desktops. Here’s what you need to know about Windows 365.