ATECH MSP Blog

Technology management is a pain point for businesses, particularly smaller ones that might not have the vast amount of resources as larger organizations or enterprises. That being said, small businesses have a secret weapon that allows them to compete with larger businesses, and it comes in the form of managed IT services. What is a managed service provider, and how does working with one dramatically change the dynamic of your business’ operations?

Managed IT services are all the rage in the business world, and for good reason. They allow businesses of all varieties the ability to focus on their goals rather than their IT maintenance. However, it’s not always easy to understand what every single service offered by MSPs like us provide is. Here are three great services that we can provide for your SMB.

There is no denying the value that an in-house information technology resource can offer a company. However, many small and medium-sized businesses might have a difficult time finding room in their budget to hire additional in-house resources. In cases like these, turning to other, external resources can provide a helpful boost to your IT.

The modern business needs a reliable source of information technology support. Historically, this was provided through a method known as break/fix—if your business technology was to break, a technician would come in to fix it. While this approach works, there are many trade-offs to using it that a business shouldn’t have to accept. Now that there is the managed services model, businesses no longer do.

Business owners have a lot on their plate. Even the smallest businesses have a lot of moving parts that need to be attended to, which all add up to a mammoth amount of stress for their owners. Perhaps most obviously, financial matters contribute greatly to this angst.

Antivirus is one of the simplest means of protecting a computer network, but that doesn't necessarily mean that a business should overlook the benefits of having an antivirus. If a business doesn’t have antivirus on its systems, it’s usually because they really don’t believe they are in any danger. The harsh reality emerges after a data breach. Regardless of its size, any business holds the kind of data that would draw in thieves and rogues. From Social Security numbers to credit card numbers to many other kinds of personally identifiable information, businesses possess plenty of data that can bring in a pretty penny on the black market.

There is certainty in that the small business can benefit from new technology. A problem sometimes rears its head when a business wants to improve their technology all at once and the costs associated with both implementation and downtime start to spike. For the responsible business owner, it has to be a matter of putting need over want, and instituting solutions that will work to build profitability, which will ultimately provide the capital needed to institute new technology. Today, we will look at some technology implementations that many small businesses consider, and how the implementation will bring the best return on investment.

Managed IT service is a great way for the small business to save money on their IT support costs while still getting the coverage they need. One of the ways that an MSP is able to keep their costs down is by proactive maintenance. If an MSP had to fix every computer problem a company had after it became a problem, the service would largely be untenable for the small business. Today, we look at the proactive maintenance feature of our IT management strategy and how our clients save a lot of money as a result.