Tip of the Week: Keep an Eye on Your IT While You Aren’t There

As the workers that power many businesses are remaining at home, remote solutions have proven to be a significant tool in keeping productivity moving. However, with nobody going into the office, monitoring your IT environment is necessary to make sure that the infrastructure you depend on is still in the right conditions. For this week’s tip, we’ll discuss some best practices to help you do so.

First, we’ll define what “infrastructure monitoring” refers to:

Understanding IT Infrastructure Monitoring

Infrastructure monitoring covers a few different considerations, all critically important to the continued productivity of your business. These considerations include things like the physical condition of your infrastructure’s hardware, how your operating systems are being utilized, how much of your network’s bandwidth is being consumed and how many errors are occurring, or the performance and availability of your applications.

Naturally, hardware failures are a considerably sizable issue, even among the issues that infrastructure monitoring can help detect. This is especially the case when you consider that your remote workers will be especially reliant on your hardware to deliver the solutions they need. This means that you need to be particularly concerned about the possibility of issues happening within your server room and impacting your physical infrastructure itself.

In order to avoid the disastrous results this could have upon your data, productivity, budget, and business continuity, it is important that you have the proper infrastructure monitoring in place. Considering all that is going on now with a largely absent workforce, you especially need to abide by a few best practices considering your infrastructure monitoring solutions.

How to Make the Most of Infrastructure Monitoring

Here, we’ve assembled a few of the most important considerations you need to take into account--especially if your team is operating remotely.

Identify your most critical pieces of infrastructure for remote work capabilities.

While the entirety of your infrastructure is important, there are bound to be some components that a remote team is going to rely on more frequently. Regardless, since your business likely relies on each piece of equipment in your setup to some degree, you will want to make sure that the conditions are ideal for them all to operate. Consider adding backups of your climate control systems to take over if your primary ones should fail, and devices that allow for unresponsive components to be rebooted remotely to ensure that your in-house tools are available to your remote team.

Make sure your alert settings are up-to-date.

It’s one thing to have alerts set up for detected issues… it’s quite another to have alerts set up to inform the right people about these detected issues. If James needs to know about something, it doesn’t make much sense to alert Sarah. As the balance of your team shifts and responsibilities move around to new people, you need to make sure that your alerts are shifted accordingly. 

Confirm your system is in working order.

If a technician ever must go into the office to attend to something, have them check around your infrastructure for issues with your monitoring system. After all, it won’t do you any good if it isn’t functional itself and something were to happen. Have them check connections and ensure that the sensors are clean.

While we all try to keep ourselves safe, we must remember to do something to keep our business technology operational. Monitoring its environment is a great way to accomplish this.

To learn more about implementing the tools that protect your business during a wide array of circumstances, reach out to the team at Atech MSP today by calling (888) 814-4843, and subscribe to our blog for more IT information and updates.