What a Successful Onboarding Experience Looks Like

You probably want a certain onboarding experience for any new hires: meeting the team, getting their computer set up, setting up all necessary accounts, and going through any necessary training. In reality, you’re likely going to spend most of that time ensuring secure access to all necessary resources, and until they get into the swing of things, they’ll feel a little awkward and out of the loop rather than a part of the team. Here’s how you can build a better onboarding process to make sure this doesn’t happen.

The Importance of the Onboarding Process

While you might imagine the onboarding process as a way to acquaint them with the functions of your office and clarify expectations, you must also remember that the onboarding process is also an employee’s first impression of what it will be like to work with you. If it’s chaotic and confusing, you’re normalizing a disorganized work environment, which doesn’t do them any good. At that point, you’ll be lucky if they stick around for a couple months before they jump ship for a more stable environment.

If you can make the onboarding process smooth, you could improve new hire retention by an astounding 82%—at least, according to a study by Glassdoor and human resource consultancy firm Brandon Hall Group. With a number like that, it’s worth considering how you can improve your onboarding processes.

How Automation Makes the Onboarding Process Easier

Technology can help you streamline the onboarding process and smooth out some of the more challenging parts. Here are some examples:

• Zero-touch provisioning: If you’re hiring an employee, you can use zero-touch provisioning to send out fully prepared computers to your team, remote or in-house. The team member would then just have to unpack the equipment, connect to the Internet, and all of the software and settings would be automatically installed.
• Role-based access controls: You assign an existing clearly-defined role to an employee, which then grants them access to resources and applications required for their role.
• System-as-trainer: An automated welcome email can be sent out to an employee when they start work, complete with instructional videos, important documents, and links to your training portal and materials.

How Atech MSP Supports Your Onboarding and Offboarding Efforts

If you need assistance with onboarding new employees, we can help you identify and map out requirements for a successful onboarding process. Also, of course, we can assist with the offboarding process, where we help you revoke access to company resources and protect your business’ property and data.

We’ll Help You Make a Great First Impression

If your business needs help with its onboarding process, we can help. Learn more by calling us at (888) 814-4843 today.