Technology support is a necessity for a business that wants to stay operational. To this end, a quality help desk is vital. Unfortunately, not all help desks have the same level of quality and knowledge on how to best support your business. We’ve put together a list of traits that you should look for when it comes to finding the best help desk support for your business.

Businesses are always trying to be as productive as possible, but the truth of the matter is that productivity is not a constant state of getting things done. It is perfectly natural to have ups and downs throughout the week that ultimately contribute to any progress made on tasks. The question then becomes one of how can you make progress toward goals for the workday. Here are four tips that might help you get more done throughout your day-to-day duties.

There is a misconception going around that the absolute only way you can possibly take care of your organization’s technology is to hire dedicated professionals to monitor and maintain every aspect of it. There is considerable benefit to doing this, we won’t lie, but there is value in applying specific mantras from everyday life to your IT infrastructure. With these small, common-sense practices, you might see some long-term success in IT management even without professionals at the helm.

Access control can be a touchy subject for some employees, especially for those who might feel they can do their jobs more effectively if they were to be given access to certain files or sensitive information. That said, in the interest of network security and data protection, it is your responsibility to consider who amongst your staff has access to certain information and why.

Securing your digital platforms has to be a major point of emphasis for every business. For years, having a password was enough to keep unauthorized entities out of secured accounts. Those days are effectively over. With threats multiplying and getting more and more dangerous, companies have to do more to secure their IT. This month, we thought we’d take a look at some of the best practices in creating passwords and alternatives that can help you better protect your business’ technology.